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General troubleshooting videos for issues related to hardware devices

General troubleshooting steps for common issues related to various devices.

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  • Device Manager error code 28 in Windows XP

    1767 views

    Getting the error code 28 in the Device Manager of your Windows XP PC? Follow these steps to troubleshoot it:

     

    1. On the desktop, right click on “My Computer” and select “Manage”.

    2. On the “Computer Management” window, click “Device Manager” in the left pane.

    3. Go to the device and right click on it, then click “Update Driver”.

    4. Follow the hardware update wizard to update the driver.

    5. If you get the message that the best driver is already installed, click “Finish” and then manually install the driver.

    6. You can download the driver from the computer manufacturer’s website or use the driver’s disc that came with the computer.

    7. Double click on the driver setup file and follow the wizard to install it.

    8. Make sure to restart the computer after installing the driver.

     

    Hope that helps!

    Call 1-877-524-9644 for expert tech help.

  • Device Manager error code 19 in Windows XP

    1565 views

    Video solution to fix error code 19 in the Device Manager of your Windows XP PC:

     

    1. On the desktop, right click on “My Computer” and select “Manage”.

    2. On the “Computer Management” window, click “Device Manager” in the left pane.

    3. Right click on the device and click “Uninstall”.

    4. Click “OK” to confirm and then click “Yes” to restart your computer.

    5. Once it restarts, windows would try to install generic drivers for the device automatically.

    6. If the issue still not resolved, click on “Start” and then select “Run”

    7. Type “devmgmt.msc” in the run box and then click “OK”

    8. Right click on the device and click “Scan for hardware changes”

    9. If the problem started recently and if uninstalling and reinstalling the driver does not fix it, perform a system restore.

    10. To do so, click on “Start” and go to “All Programs”

    11. Click “Accessories” and go to “System Tools”

    12. Click “System Restore” and follow the prompts to revert the system settings to a date before the problem started.

    13. The system would restart and all the settings will be restored to the date you selected. This change would also apply to any programs you installed or uninstalled after that date.

     

    Hope that helps!

    Call 1-877-524-9644 for expert tech help.

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